/ Support & FAQ
Questions deserve a clear answer.
Contact the LIOS team for product help, privacy requests, safety concerns, business enquiries or press. Do not use this form for emergencies.
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For immediate danger, contact local emergency services or a qualified crisis line in your country.
Frequently asked questions
LIOS is a GCC-first social wellness platform that combines meaningful social connection, private emotional self-awareness and optional routes to professional support.
No. LIOS is a social platform with wellbeing architecture. It is not a substitute for professional care, and it does not provide medical or clinical services.
Most social platforms are built to hold your attention for as long as possible. LIOS is built for the opposite: honest connection, private reflection, and leaving you better for having been there. We do not sell your data, build advertising profiles from your private wellbeing signals, or design features to keep you endlessly scrolling. Your wellbeing belongs to you, not to advertisers.
Yes. LIOS is free to use. The core experience, including social connection and private wellbeing check-ins, costs nothing. Some services and optional features are paid, and any cost will always be shown clearly before you choose to use them.
No. Your private check-ins and personal patterns are kept separate from your public social activity. They are visible to your friends only if you deliberately use a clearly described sharing feature.
No. Employers never have access to individual private wellbeing entries, messages or support details. Any organisational reporting is aggregated and privacy-protected.
No. LIOS does not sell your thoughts or wellbeing data, does not build advertising profiles from private wellbeing signals, and does not serve ads based on that data.
Your private information is encrypted. LIOS does not read or analyse it for any business purpose. The only circumstance in which LIOS may access it is when legally compelled by a valid court order, warrant or subpoena, and in that case we disclose only the minimum required and notify you where the law allows.
Use the Account & Data Deletion page. The request will be verified before deletion is processed.
Contact local emergency services or a qualified crisis service. LIOS is not an emergency response service.
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