/ Privacy Policy
Your data. Your story. Your control.
This policy explains how LIOS handles information across the public website and, when launched, the LIOS application. Product behaviour and final legal terms must remain aligned before release.
01
What we collect
We collect information you deliberately provide, such as contact details, support messages, pre-registration details and account information.
The application may also process technical, safety and usage data needed to operate features, prevent abuse and protect the service. Private wellbeing information must be clearly separated from public social activity.
02
How information is used
Information is used to provide requested services, operate accounts, respond to support, maintain security, meet legal obligations and improve reliability.
LIOS does not sell private wellbeing information or use it to build advertising profiles.
03
Sharing and processors
Information may be handled by vetted infrastructure, communications, security and professional-support providers under appropriate contracts and access controls.
We may disclose information where required by law or when necessary to protect life, safety, rights or the integrity of the service.
04
Retention and deletion
Data is retained only for legitimate operational, contractual, safety and legal purposes. Retention periods vary by category and jurisdiction.
Account and data deletion can be requested through the dedicated deletion page. Some records may be retained where law, fraud prevention, disputes or safety obligations require it.
05
Your choices
Depending on applicable law, you may request access, correction, export, restriction, objection or deletion. You can also withdraw optional consent without affecting earlier lawful processing.
06
Contact
Privacy questions can be sent through the Support page. Include enough detail for us to identify the relevant service without sending sensitive medical information through the website form.